Privacy Policy

Introduction

itinovo respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information when you use our service.

Data Controller

The data controller is itinovo. For any questions about how we process your data, you can contact us at privacy@itinovo.com.

Data Collected

We collect the following types of data:

• Registration data: email, name, travel preferences
• Usage data: searched destinations, saved preferences, AI interactions
• Technical data: IP address, browser type, device
• Cookies and similar technologies for site functionality

Purpose of Processing

• Service provision and experience personalization
• Service improvement through aggregate analysis
• Service-related communications and updates
• Compliance with legal obligations

Legal Basis

We process your data based on consent, performance of the service contract, and our legitimate interests in improving the service, always respecting your fundamental rights.

Data Retention

We retain your data for as long as necessary to provide you with the service. You can request deletion at any time. Data is deleted within 30 days of the request.

Your Rights

Under GDPR, you have the following rights:

• Right of access: you can request a copy of your data
• Right to rectification: you can correct inaccurate data
• Right to erasure: you can request deletion of your data
• Right to portability: you can receive your data in a structured format
• Right to object: you can object to certain processing

Contact

To exercise your rights or for any questions, contact us at privacy@itinovo.com. You can also file a complaint with the relevant Data Protection Authority.